UKGC Licensing Explained Check a Casino Is Safe
Itregulates various forms of gambling, including online gambling, sports betting, casino gaming, lotteries, and others. Many online casinos have multiple licences. While we only ever recommend online casinos that adhere to UKGC regulations on our site, there are a few things you can do yourself to verify a brand’s licence and to keep yourself safe. To keep yourself safe and to keep your gaming experience enjoyable, we recommend that you only sign up and play at duly licensed online casinos. Fees for non-remote Casino 2005 Act operating licences have been based on annual gross gambling yield (GGY) rather than the type of premises licence. An existing Small 2005 Act casino wishes to utilise the new table to gaming machines ratio alongside a reduction in its minimum required table gaming area.
- All of the legal UK casino sites we recommend hold a valid UKGC licence and meet these requirements.
- However, there was some disagreement over some of the additional proposals that we set out in the consultation aimed at preventing those under 18 from using these machines.
- For example, as previously highlighted, evidence provided by Bacta shows that the average stake placed on a Category B3 game is between £1.20 – £1.30, compared to 40p – 60p for a Category C machine.
- We provide details of all businesses and individuals we licence on our Public Register service.
- This includes online casinos, sports betting sites, bingo operators and land-based gambling premises.
(Mandatory response) Yes / No / I don’t know (Mandatory response)Yes / No / I don’t know / Not applicable (Optional response)Open text box (Mandatory response)Yes / No / I don’t know
If a site lists credit card providers as deposit options, that is fraudulent. If the licence number doesn’t have a matching result on the UKGC public register, that’s one of the biggest red flags. The UKGC logo that appears in the footer of casino not on gamstop the casino site should take you directly to the operator’s info on the public register when you click on it. Here are some of the most common red flags that should cause you to pause and double check the brand’s licensing before you sign up.
Our team of experts have compiled this guide to help you further understand The UK Gambling Commission and how it benefits your casino experience. Casinos licensed by the UKGC (Gambling Commission) are known for their strict adherence to high-quality regulatory standards. It is based on your gross gambling yield. The statutory levy is a mandatory payment that funds research, education, and treatment related to gambling harm. For small operators, fees start at £4,224, with higher annual fees for bigger operators.
The majority of licensing authorities advocated for the maximum proposed premises fee increase of 30%. Following analysis, we propose to increase the maximum premises fees chargeable by licensing authorities by 15%. We received detailed evidence through the consultation process outlining the impacts which increased fees would have on both the ability of licensing authorities to undertake their duties, and the commercial pressures placed on operators. These fees are used on a cost recovery basis to enable licensing authorities to undertake their gambling enforcement and administrative duties. To ensure this, we outlined in the white paper our intention to increase the cap on the maximum chargeable premises fees which can be charged by licensing authorities. The government will make inviting, causing, or permitting under-18s to play ‘cash-out’ Category D slot-style machines a criminal offence through a draft affirmative statutory instrument.
Subsequent annual fees are due on each anniversary of the licence issue date. The first annual fee is due 30 days after the licence is issued and is reduced by 25%. In 2024–25, 3,491 personal licence applications were submitted, with 95% processed within eight weeks. Personal licence applications require identity documentation, address history, employment history, a police report, a credit report, and (in some circumstances) a statement of assets and liabilities. In the 2024–25 reporting year, 156 new operating licence applications were submitted and 75% were processed within 16 weeks. Small-scale operators (SSOs) may be exempt from the PML requirement and instead hold an Annex A authorisation.
White-label casinos sharing a common platform tend to cluster at similar Domain Score levels, because they’re running on the same underlying infrastructure. Live dealer casinos stream real-time video of physical game tables, typically operated from studios in regulated jurisdictions. The UKGC requires that RNGs used in licensed casino products are tested and certified by an approved test house. A casino can operate within its licence in many respects while falling short on technical infrastructure or transparency. Each category sits within the same licence type but carries specific product obligations.
As such, any change in the composition of gaming machines which results in a higher share of Category B machines will represent an uplift in GGY for operators. While we have no direct evidence on the rate of gambling harm for those participating on gaming machines in bingo and arcade venues specifically, we can use net expenditure and session length data to consider the possible risks of gambling harm. The rationale for considering this option is primarily to ensure that a truly balanced offer of gaming machines is available to customers following the loosening of restrictions from 80/20. We propose that an operator must notify the licensing authority of their intention to increase their number of gaming machines.
The Gambling Commission, however, has pointed to concerns that the industry is intentionally subverting the 80/20 rule for machine games and expressed doubt as to whether some machines represent a genuine commercial offer to customers. The Gambling Commission will also consult on appropriate player protections that should be required on these machines. In addition, we noted that some player safety improvements have been made to modern Category B3 machines which cannot easily be replicated on older machines, and that customers can and do play at lower stakes than the maximum on Category B3 machines. The white paper set out a detailed rationale for the need to reform the current 80/20 rule governing gaming machine allowances in AGCs and bingo halls. As a result, these venues will be entitled to choose between adopting any revised entitlement set down in legislation following this consultation or retaining the four Category B machine allowance for AGC premises and eight Category B machine allowance for bingo premises.
The authority licenses operators that meet strict requirements related to player protection, responsible gaming, data security, and financial conduct. While a Curaçao license still does not permit legal access to UK players, it is a popular option for international operators looking for broad market coverage and crypto-friendly conditions. The new body was brought in to try to raise the standards of gambling operators in the jurisdiction and to try to rehabilitate the authority’s international reputation. The CGA can issue two main types of licenses, B2B for service providers and B2C for operators offering gambling directly to players. The Commission runs a structured complaints process for players who experience issues with AGCC-licensed operators, and it remains one of the more respected non-UK regulators in the industry. Established in 2000, the AGCC regulates online gambling for companies that have part of their operations based in Alderney but serve international markets.
Indeed, we reviewed data that showed some operators, particularly in the bingo sector where tablets are in widespread use for playing bingo games, have significantly greater numbers of Category B cabinets than Category C and D cabinets. Bacta have argued, however, that the benefits to operators would not be as substantial as those outlined in Option 1. Data provided by industry indicates that this option would achieve to a limited extent the objective of ensuring commercial flexibility. Option 2 would likely remove any incentive for operators to not abide by ‘available for use’ guidance. This proposal outlined in Option 2 would require any such premises to have one Category C or D cabinet for each Category B cabinet it sites. As outlined, the Gambling Commission has expressed concern regarding the adherence of operators to ‘available for use’ guidance.
From December 2020 through February 2021, the Commission invited public comment on improving the quality and timeliness of its statistics regarding problem gambling. The Commission’s stated aims are „to keep crime out of gambling, to ensure that gambling is conducted fairly and openly, and to protect children and vulnerable people“. The Commission concluded that in the period between September 2018 and March 2020 the operators did not make enough efforts to keep gamblers‘ safe and prevent money laundering. It also collaborates with the police over suspected illegal gambling.The Commission replaced the Gaming Board for Great Britain in 2007.
A casino site with a high Domain Score and a high Trust Score is in the strongest position across both dimensions. The screenshot confirms the domain was serving active gambling content and wasn’t pointing at an error page, a parked domain, or an unrelated site. From the operator page, you can access the full Trust Score, licence history, any enforcement record, and the corporate structure cross-referenced with Companies House.
What player protections could be adopted in casinos for those customers participating in sports betting? If you are a casino licence operator, what impact is permitting sports betting expected to have on the Gross Gambling Yield (GGY) of your casino(s)? Should all 1968 Act casinos be permitted to offer sports betting, regardless of size? Therefore, 1968 Act casinos are losing out on potential revenue that might otherwise have been generated if they were allowed to offer sports betting services. Consumers (particularly international tourists) still bet on sporting events via mobile devices while in casinos, irrespective of whether sports betting is permitted or not.
In all these cases, UKGC rules require operators to act transparently and handle complaints by following published procedures. For example, a player may report unfair or confusing terms and conditions, such as very low betting limits or too many games being restricted. One of the most common reasons players complain is that a casino is claiming that the player has broken its terms or rules and is therefore withholding the player’s winnings. However, if that does not work, then players must provide documents such as a passport, driving licence, or utility bill.
To achieve this, we are consulting on options for amending the 80/20 rule to a new requirement that 50 percent of machines must be Category C or D. Arcades and bingo premises are subject to an 80/20 rule which governs the balance of Category B (maximum £2 stake) and Category C or D machines in these venues (up to a maximum £1 stake). With technological developments, land-based casinos have been able to introduce a greater range of customer protections and the experiences of applying these across each type of licence have provided insight on the likely impact of any proposed changes. Since the Gambling Act 2005, land-based casinos have operated under two licensing regimes with different requirements in terms of the type and volume of product they are able to offer, as well as venue size. KYC helps gambling operators prevent fraud, comply with AML regulations, and avoid hefty fines. Additionally, licensing is required even if a company’s online gambling operation is located in another country—so long as they provide services to gamblers in the UK.
Government position
In December 2023, the Gambling Commission launched a new ‘Tell us something in confidence’ service to report criminal and suspicious activity in the gambling industry. As part of the gambling laws in the UK, licensees must obtain and verify the identity of a customer before permitting them to gamble. Personal licenses cover the key personnel of gambling businesses. The local authority is in charge of determining all the premises’ fees.
British Online Casino Sites – Licensed and Tested
However, we recognise that a minority of customers do experience gambling-related harm and that it is necessary to have safeguards in place to protect customers. In April 2023, DCMS published its white paper on gambling setting out the government’s plans for bringing the regulation of the gambling sector into the digital age. Increasing the maximum cap that licensing authorities can charge – made negative statutory instrument. The majority of these respondents argued for measures which tended to be more restrictive of the gambling products available within the land-based sector.
A premises licence issued by a local licensing authority will however continue to authorise either a ‘small’ or a ‘large’ 2005 Act (opens in new tab) Casino premises. While other regulators may appear on gambling sites, only a casino license UK guarantees legal access for British players. Choosing a UKGC-licensed casino is the only way to guarantee your safety when playing online. Before signing up at any online casino, it’s important to make sure the site is properly licensed by the UK Gambling Commission.
Should session time be visible at all times to the customer on machines accepting direct cashless payments? In order to help customers make informed decisions and keep track of spending, the government considers that the display of session time and session net position (£) should be mandatory on machines that accept direct cashless payments. Should there be mandatory limits (default limits for time and monetary thresholds) on machines accepting direct cashless payments? The Commission will conduct a future review of the gaming machine technical standards.
In March 2020, the UKGC made it mandatory for online gambling operators to participate in the self-exclusion scheme GamStop. To help us maintain accurate records, we find it useful if licensing authorities also inform us if they revoke a premises licence (for example, due to non-payment of the annual fee). (3) Where this condition is attached to a remote casino operating licence which was issued before this regulation comes into force, the condition has effect from the date on which this regulation comes into force. As the response and the SI set out, the stake limits are for online slots only and do not apply to other casino games, such as roulette or blackjack. All licensed operators must display their licence number on their website, typically in the footer. You can verify any UK gambling licence using our search tools or by visiting the official Gambling Commission public register at gamblingcommission.gov.uk.
As well as a fixed numerical maximum, the number of gaming machines must not exceed a specified multiple of the number of gaming tables used in that casino (Regulation 3 of the 2009 Regulations addresses when a gaming table is to be treated as being used in a casino at a particular time) This enables the holder of a converted casino premises licence who wants to utilise the new entitlements to apply to the relevant licensing authority to vary that licence so the casino plan can show the location and extent of any part of the premises which will be a table gaming area. Extended converted casino premises are also a new category of premises which applies to those premises which take up their increased gaming machine allowance. Non-remote linked licences gaming machine technical For online platforms, a remote casino license covers digital operations, and a gambling software license is needed if you develop gaming software.